You can return damaged articles within 15 days from the puchase.

The shipping fees are always on customers.

If the articles are flawed, then the shipping is on Valentina Calzature.

If you have purchased via Paypal, you may have shipping fees refunded by Paypal. 

Discover if you qualify

To return your shoes just write us an email.

Return your shoes as fast as possible with a tracked package to:

Valentina Calzature Snc
Via Nazionale 98/r


Many of our shoes are hand crafted, so there can be differences in leather colours, in the sewings and in the finishings.

These differences are not flaws (but rather values) and won't be accepted as return reason.